01Are you a roofing company?
No. La Puente Summit Roofing is a free matching service. We do not hold a roofing licence, we do not employ crews, and we never come to your house. We pass your request to independent local contractors who do the work and who you hire directly.
02Why three quotes and not one?
One quote is a number with no context. Three gives you a range, and the conversation about why they differ is where you learn what you are actually buying.
03Are gutters included in a re-roof?
Normally a separate line. It is the one add-on that genuinely costs less when done at the same time.
04What warranty should I expect?
Ask for both in writing: the material warranty from the manufacturer and the workmanship warranty from the contractor. The second one is the one that matters in year three, and it is only as good as the company behind it.
05How much deposit is normal?
Ten to thirty per cent is ordinary, and is often used to order material. A demand for full payment up front is a reason to walk away.
06Are the contractors licensed and insured?
Contractors have to give us their state licence number and proof of liability and workers compensation cover before they can receive requests. You should still ask to see current certificates yourself before work starts — a licence can lapse between checks.
07Is moss on the roof a problem?
It matters more than it looks. The damage is not the moss, it is the permanent damp underneath it. Kill it and brush it off gently; never pressure wash asphalt.
08Do you cover the whole Los Angeles County area?
We match across La Puente and the neighbouring communities in Los Angeles County. Put the ZIP of the property in and it will route to whoever actually covers it.
09What happens to my information?
Your details are passed to up to three local roofing contractors so they can quote. That is the only use. You can ask us to delete them at any time, and there is a do-not-sell page for exactly that.
10What time of year is best to re-roof in La Puente?
Practically, the long dry run from May to October. Crews are busiest right after the weather turns — November through March — so booking outside that stretch usually buys you a better date and a keener number.
11How quickly will someone call?
Most requests are picked up the same day, often within an hour. Emergencies are prioritised. If you have not heard anything by the next morning, check voicemail — contractors usually call from a mobile.
12Why does ventilation keep coming up?
Because a badly ventilated attic cooks the roof from underneath and takes years off it. Intake at the eaves and exhaust at the ridge, in balance. It is cheap during a re-roof and awkward afterwards.
13What if the decking is rotten underneath?
Expect a few sheets on most older roofs. Get the per-sheet rate in the contract. Open-ended decking charges are where a fixed price stops being fixed.
14Do I have to hire anyone?
No. Take the quotes, sit on them, use them to argue with your insurer, or throw them away. There is nothing to cancel and nothing owed.
15How many contractors will contact me?
No more than three. We picked that number because two quotes is not enough to spot an outlier and five is an ordeal.
16Do you handle commercial buildings?
Yes. Commercial requests go to contractors who do low-slope and flat systems rather than to residential crews. Say so on the property question and it routes correctly.